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Article: Welcome to our US customers

Welcome to our US customers
Ethical clothing

Welcome to our US customers

We’re excited to officially offer shipping from Australia to customers across the United States. Welcome!

As a small independent brand, this is a big step for us - and we’re grateful for the support from our growing US community. 

Before placing your order, please read the following important information regarding international shipping.

Duties & Taxes

All US orders are shipped from Australia.

Please note that any import duties, taxes, customs fees, or tariffs charged by US Customs are the responsibility of the customer. These charges are not included in your order total or shipping cost.

Unfortunately, we are unable to estimate or cover these fees, as they vary depending on your state and local customs regulations.

Returns Policy

To reduce unnecessary waste and minimise our environmental impact, all US orders are currently final sale.

At this stage, we do not offer returns or exchanges on international orders unless an item arrives faulty or incorrect.

We encourage customers to carefully review:

  • sizing information,

  • product descriptions,

  • and shipping details

before placing an order.

Questions?

If you have any questions before ordering, feel free to contact us at vanessa@stapleco.com.au and we’ll be happy to help.

Thank you for supporting slow, considered fashion.

Vanessa and the STAPLE Co team x

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Ethical clothing

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